Returns & Refund Policy

PrimeShilajit™ Refund & Return Policy

At PrimeShilajit™, we’re committed to helping men reclaim their energy, drive, and confidence — naturally. We stand behind the effectiveness of our formula and recommend using the product consistently for at least 14 days to experience the full benefits. If, after this period, you're not fully satisfied, you’re covered by our 60-Day Money Back Guarantee.

Cancellation Policy

To cancel or modify your order, please email us at primeshilajitshop@gmail.com within 24 hours of placing it. After this window, your order may already be processing and we may not be able to make changes. If your cancellation is submitted within the 24-hour window, we will process your refund within 7 business days.

30-Day Money Back Guarantee

We encourage every customer to try PrimeShilajit™ for at least 14 days before considering a return. If you are still not satisfied, you may request a refund within 30 days of purchase. Shipping costs (if applicable) are non-refundable. To initiate a return, please contact our team at primeshilajitshop@gmail.com. For faster service, include your order number or the name and email address used at checkout.

Damaged Items

If your item arrives damaged or defective, contact us within 72 hours of delivery at primeshilajitshop@gmail.com with a clear photo of the damage. We will review your claim and, if eligible, send a replacement at no cost. Damage to outer packaging alone does not qualify as product damage. We do not offer refunds, replacements, or returns for items damaged due to wear and tear, misuse, or neglect.

Shipping and Delivery

We aim to ship orders promptly and work with trusted couriers to ensure delivery. However, we are not responsible for shipping delays, lost or stolen packages, or issues caused by the courier, customs, or other third-party factors. If problems occur during transit, please contact the shipping provider directly.

Incorrect Shipping Address

Customers are responsible for entering accurate shipping details at checkout. If an incorrect address is provided and we are not informed within 24 hours, we are unable to offer a refund or replacement.

Policy Agreement

PrimeShilajit™ reserves the right to modify this Refund & Return Policy at any time. By purchasing and continuing to use PrimeShilajit™ products, you agree to the most recent version of this policy.

For questions or concerns, please contact us at primeshilajitshop@gmail.com. We’re here to help.